Probation Department

Filing a complaint with OC Probation

Difference Between Filing a Complaint with the Office of Independent Review (OIR) and the OC Probation:

The Office of Independent Review (OIR): The OIR is an independent entity that ensures transparency and accountability within five county agencies, including the Probation Department. It focuses on identifying systemic issues and specific incidents that pose high risks and potential liabilities. If you would like to file a complaint with the OIR Click Here. 

The OC Probation: The Orange County Probation Department is dedicated to serving the community through ethical, legal, and professionally sound practices. If you have a complaint regarding a general practice, a disagreement with a decision, or specific misconduct by a department employee, follow the steps below to file a complaint.

How to File a Complaint with Orange County Probation Department: 

To ensure all complaints are thoroughly investigated, follow these steps:

  1. Download the Complaint Form

    Visit the Orange County Probation Department’s Complaint page to access the for. 

    Download Form Here - OC Probation Complaint Against Personnel

  2. Complete the Form

    Fill out the form with detailed information about your complaint, including your name, contact details, and specifics about the incident. Be as precise as possible and attach additional pages if needed.

  3. Submit the Form

    In Person: Deliver the completed form to a receptionist or supervisor at any Probation Department office.

    By Mail: Send the completed form to: 

Orange County Probation Department 

Attention: Internal Investigations Unit

PO Box 449, Santa Ana, CA 92703

What Happens Next:

After submitting your complaint, the Chief Probation Officer (or designee) will review it and send you an acknowledgment letter. The complaint will be investigated by the employee's supervisor or an Internal Affairs Investigator, and you may be contacted for further information. Upon completing the investigation, you will receive a letter outlining the general outcome. Complaints are classified as Founded (allegations are true), Actions Justified (incident was lawful and proper), Unsubstantiated (insufficient evidence), or Unfounded (allegations are false or incident did not occur). Specific details about disciplinary actions cannot be disclosed by law. If you have any questions or need assistance with the complaint process, please contact the Orange County Probation Department directly.

For more detailed information on the complaint process, please visit the Orange County Probation Department's complaint process webpage here.